Frosty Food · website and Android app
Delete your account
You can ask us to delete your Frosty Food account and the personal data linked to it at any time. This applies to accounts used on the Frosty Food website and in the Frosty Food app.
How to request deletion
- Email or call us using the contact details below. If you email, send it from the email address you use to sign in, so we can confirm the account is yours.
- Write “Delete my Frosty Food account” and, if you have one, your business name.
- We confirm the request and delete your account within 30 days. We will tell you when it is done.
Orders that are still open (not yet delivered, collected or cancelled) are completed or cancelled first.
What is deleted
- Your sign-in account (email and password) — you will no longer be able to sign in.
- Your profile and business details: name, phone numbers, FSSAI and GST numbers, store hours and receivers.
- Your saved delivery addresses and your cart.
- For delivery drivers: location history shared during deliveries.
What we keep, and for how long
Tax invoices, orders and payment records are business records that Indian tax and accounting law requires us to keep. We keep them only for as long as the law requires, separated from your deleted account, and use them only for those legal purposes. Ratings and reviews you posted are kept without your name.